Steam Ledger

Contact Us

For help, questions, or feedback, email us at: support@steamledger.app

Where do I find my Steam App ID?

Your Steam App ID is the numeric identifier for your game on Steam. You can find it in several ways:

From your store URL: In https://store.steampowered.com/app/123456/Your_Game/, the App ID is 123456.
From Steamworks: Log into partner.steamgames.com, click your app, and the App ID is shown in the dashboard header.
From SteamDB: Search for your game on steamdb.info and the App ID is displayed prominently.

Tip: You can paste the full store URL directly into the form and Steam Ledger will extract the App ID automatically.

Common Questions

How do I record a build?

After logging in, go to your project and click "Record Build". Enter the version, branch, and any optional proof fields (commit hash, depot ID, etc.).

How do I mark a build as live?

Click the "Mark Live" button on any build in your project. Only one build can be live per project at a time. The previous live build is automatically demoted.

Can I delete a build or project?

Yes. You can delete individual builds or entire projects from the project detail page. Deleted data cannot be recovered.

I forgot my password

Go to the forgot password page and enter your email. You'll receive a link to reset your password.

Is my data secure?

Yes. Passwords are hashed using Argon2, sessions are stored server-side with httpOnly cookies, and all traffic is encrypted via HTTPS.

Billing & Subscriptions

How do I manage my subscription?

Go to Billing and click "Manage Subscription" to access the customer portal. From there you can update your payment method, view invoices, or cancel your subscription.

How do I cancel my subscription?

You can cancel anytime via the Billing page. Click "Manage Subscription" and select "Cancel subscription". Your access continues until the end of your current billing period.

I was charged but my account shows free tier

Try refreshing the page or signing out and back in. If the issue persists, contact support@steamledger.app with your email address and approximate payment date.

Data Export

How do I export my build history?

Open any project and click the "Export CSV" button above the build ledger. This downloads all builds for that project as a CSV file with timestamps, versions, branches, and proof fields.

Response Times

We aim to respond to support requests within 1-2 business days. Complex issues may take longer to investigate. For billing issues, please include your account email and any relevant details.

Support